"I just wanted to put on record my thanks for your help at the US Open. The Internet you always provide is the best we get at any tournament worldwide and is always stable. When we had a minor problem this year, you kindly changed things for us several times until, with your help, I was able to identify that it was actually a problem at our base back home! Without your help, I wouldn't have been able to do that. Many thanks - Top Internet providers! See you next time!"